Some Xbox One consoles are reportedly not fully functioning after a recent failed system update. Not every unit from the original launch in 2013 is thought to be impacted but the error has been found on both new and used Xboxes with firmware from 2017 and 2018. Users are advised not to reset their consoles as this would require another update on startup and render it unusable until there is a fix. Consoles that have not been reset can run the dashboard and disc games but not anything that requires an internet connection, including Xbox Live. Members of the gaming forum NeoGAF began posting about the issue earlier this month.

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