Getty Images; Alyssa Powell/BIDoug Mattison just wanted to cancel his gym membership.The 59-year-old could no longer afford the monthly fee, so a year after he signed up, he went back to the gym's website to cancel it. But it didn't have an option for members to cancel online, so he called the gym and was told he had to come in person.
It's Harder Than Ever To Cancel A Subscription — But There's Hope On The Horizon
asheffey@businessinsider.com (Ayelet Sheffey), Business Insider
Sat, 10/19/2024 - 2:48am
Topics: t click-to-cancel when we shark tank shark tank images alyssa powell/bidoug mattison ohio while mattison c+r research additionally florencia marotta-wurgler new york university erin witte consumer federation amazon consumer financial protection bureau transunion association national advertisers the ftc mark cuban man rachel vonsiebenhoven whac-a-mole letitia james new york siriusxm federal trade commission marotta-wurgler witte witte cfpb ftc vonsiebenhoven business insider consumers people product customers company lot told rule gym terms dark longer patterns money process bank burdensome legal charged monthly pay forgotten products year trouble easy argued spent prevent ads long free parlor case change lured consent month burden payments wanted asked card wrote added charges called parent person respondents average canceled fraud months actual number read account sued methods endorsed agency cost frequently renew sort years customer processes cases understand step flags state general red
BING NEWS:
- Save Money! New Federal Law Finally Makes It Easier to Cancel Subscriptions
FTC Commission Chair Lina M. Khan said, "Too often, businesses make people jump through endless hoops just to cancel a subscription. The FTC’s rule will end these tricks and traps, saving Americans ...
10/19/2024 - 4:30 am | View Link - It's harder than ever to cancel a subscription — but there's hope on the horizon
Companies are using shadowy sign-up tactics and difficult cancelation processes to keep Americans trapped in subscriptions.
10/19/2024 - 3:40 am | View Link - Unwanted subscriptions and memberships will be easier to cancel under new FTC rule
The FTC has adopted a "click to cancel" rule that will require businesses to make it easy for consumers to cancel unwanted subscriptions and memberships.
10/17/2024 - 3:30 am | View Link - It May Soon Be Much Easier To Cancel Your Subscriptions (We Hope)
The Federal Trade Commission has released new rules designed to make it as easy to cancel as it is to subscribe.
10/17/2024 - 2:30 am | View Link - New 'click-to-cancel' rule will make it easier to end unwanted subscriptions
A new "click-to-cancel" rule adopted by the Federal Trade Commission Wednesday will prohibit businesses from misleading people about subscriptions and require them to get customers’ consent before ...
10/16/2024 - 8:50 am | View Link - More
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