Comment on It's harder than ever to cancel a subscription — but there's hope on the horizon

It's harder than ever to cancel a subscription — but there's hope on the horizon

Getty Images; Alyssa Powell/BIDoug Mattison just wanted to cancel his gym membership.The 59-year-old could no longer afford the monthly fee, so a year after he signed up, he went back to the gym's website to cancel it. But it didn't have an option for members to cancel online, so he called the gym and was told he had to come in person.

 

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