Returns, including from the holiday shopping season, are expected to cost retailers billions of dollars again in 2024.picture alliance/dpa/picture alliance via Getty ImagesThis is the busiest time of year for returning holiday gifts.Retailers from Amazon to L.L. Bean have adopted a range of return policies.Most shoppers consider whether they can make free returns when deciding where to shop.That unwanted kitchen gadget or too-big sweater someone gave you over the holidays represents a growing problem for retailers.With the holiday shopping season over, retailers now face return requests from customers at the fastest pace of the year.

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BING NEWS:
  • It's prime time for returning stuff at stores. Retailers are still figuring out the best way to handle it.
    The days between December 26 and 28 are the busiest for returns, with up to three times more than usual. That can pose a challenge for retailers.
    12/27/2024 - 4:32 am | View Link
  • Day after Christmas marks busy time for retail stores as shoppers return gifts, use gift cards
    Whether it's shoppers swapping out a gift they didn't like or spending a newly received gift card, the holiday shopping season continues, even after Christmas.
    12/26/2024 - 8:25 am | View Link
  • Retailers that make it harder to return stuff face backlash from their customers | Opinion
    We also wanted to understand what retailers can do to minimize backlash after making it harder for customers to return stuff. We conducted three experiments ... have shortened the time frames for ...
    12/24/2024 - 10:03 pm | View Link
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