Comment on FTC chair Lina Khan warns that airlines might one day use AI to find out you're attending a funeral and charge more

FTC chair Lina Khan warns that airlines might one day use AI to find out you're attending a funeral and charge more

FTC chair Lina Khan at the 2024 Fast Company Innovation Event.Eugene Gologursky/Getty ImagesFTC chair Lina Khan warned AI is accelerating fraud and price discrimination risks.Khan highlighted AI's role in enabling scams and personalized pricing based on consumer data.The FTC has issued a market inquiry to further study the possible effects of AI on price targeting.Consumers could end up paying the (personalized) price as AI becomes more popular, FTC Chair Lina Khan recently warned.At the 2024 Fast Company Innovation Festival, Khan said that although AI may be beneficial, it's already becoming some of the FTC's "bread and butter fraud work.""Some of these AI tools are turbocharging that fraud because they allow some of these scams to be disseminated much more quickly, much more cheaply, and on a much broader scale," she said.AI is already helping automate classic online scams like phishing and even introducing new, alarming frauds like voice cloning that can target unsuspecting consumers.But Khan also took the opportunity to talk about a different way AI could be used to target consumers: retailers using surveillance technology and customer data to change the prices they offer to specific shoppers.

 

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