Comment on 10 reasons why a happy employee is even more important than a happy customer

10 reasons why a happy employee is even more important than a happy customer

It might seem anathema to those who believe the  “customer is always right,” but there is plenty of evidence that happy employees lead to happy customers—and greater sales. Over the past few decades, well-meaning business leaders have tried to build customer-centric workplaces to gain advantages over their competitors. The real key to success, however, starts with an employee-centric company  culture.

 

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