Hang up. Dial. Busy signal. Hang up. Dial. Busy signal.For five hours, Eileen Beran punched the buttons on her phone over and over again, trying to connect with the local public health department to schedule a COVID-19 vaccine for her and her husband, William Beran. The Washington County Public Health Department had announced it was opening a call center to schedule appointments for a vaccine clinic.

Sections:  u.s.   
Topics:  Iowa   Linn County   Cedar Rapids   
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