Senh: What the article doesn't mention is how many Netflix DVD users have dropped their subscriptions since it the price hike in July. That way, you can see how steep the cancellation rate is. Everything should settle down by the next quarter, then we can see what the total damage is.
Senh: Props to Reed Hastings for listening to his users and reversing the two site decision. It takes guts to admit that you're wrong to the world. Together, DVD plus streaming, makes Netflix a much better proposition. They're also the only company that's able to do this. It differiates them from the competition.