Work, Advice | featured news

Most people who have a complaint don’t really push for a solution. They make a quick phone call or send an email, but if they get the brush-off, they’re done. The fact is, if you want to get your problem solved, you need to speak up and stand your ground until the company makes you happy.

Executive coaching clients over the years have come to me with a key dilemma: “What do I do when I hate someone at work and feel he (or she) is out to get me?” So what do I advise my coaching clients to do about this situation? Here are four critical steps for dealing productively with an enemy at work.

Beneath a veneer of professional collegiality, your co-workers are taking note of the mess on your desk, how loudly you chew, even your word choices. Obviously, serious misconduct such as discrimination and harassment can lead to a job loss. But small irritants can hurt productivity and build walls between co-workers.

In all the years I've been teaching and coaching managers, I've yet to meet one who wakes up each morning, thinking, "How can I make someone's life hell today?" Most bosses really want to do right by their people, knowing it's not always easy to juggle business objectives, constant ...

If you're a man who wants to mentor a woman, you're going to have to make some allowances for how women work.

Amid so much downsizing, it's risky and unnecessary for managers to let feelings confuse what ought to be a clean transaction when firing an employee.