Holiday Shopping Season, Retailer | featured news

Best Buy's holiday sales fell despite a surprisingly resilient showing in the U.S., and the consumer-electronics retailer said its cash flow continues to weaken.

Amazon.com Inc remained the best website for shopping online while JC Penney Co Inc suffered the largest drop in customer satisfaction of any major online retailer this holiday season, according to a survey released on Thursday.

Stocks are closing lower after a weak holiday shopping report sent shares of major retailers lower. The Dow Jones industrial average fell 24 points to close at 13,114 Wednesday. It was the third straight loss for the Dow.

Americans spent more online in November to start the holiday season and began to replace cars and rebuild in the Northeast after Superstorm Sandy.

If you make holiday shopping convenient, Americans will come in droves. It's estimated that U.S. shoppers hit stores and websites at record numbers over the Thanksgiving weekend, according to a survey released by the National Retail Federation on Sunday. They were attracted by retailers' efforts to make shopping easier, including opening stores on Thanksgiving evening, updating mobile shopping applications for smartphones and tablets, and expanding shipping and layaway options.

Black Friday is a distant memory. Small Business Saturday is long gone. Now, it's Cyber Monday's turn. Cyber Monday, coined in 2005 by a shopping trade group that noticed a spike in online sales on the Monday after Thanksgiving when people returned to their work computers, is the next in a line of days that stores are counting on to jumpstart the holiday shopping season.

Put down that turkey leg. It's time to shop. No, really. Stores typically open in the wee hours of the morning on the day after Thanksgiving known as Black Friday, named for the period when stores traditionally turn a profit for the year.

This holiday season, Burger King won't be the only place where you can have it your way. It used to be enough for stores to promise discounts of up to 70 percent off to lure shoppers during the busy holiday shopping season. But the ease of ordering online and the sluggish economy has created more demanding U.S. consumers who aren't impressed by discounts alone. They want their shopping just like their fast food: not only cheap, but convenient too.

From Los Angeles to Tampa, shoppers are already camping out in front of big-box retailers, determined to be among the first in line for door-buster deals. In Los Angeles, some hardcore consumers have been in line since last Monday, even taking vacation from work in order to save big money. An estimated 147 million Americans will take advantage of Black Friday sales, 4 percent more than last year.

Retail employees launch Change.org petitions against Black Friday sales starting on Thanksgiving, saying it cuts into family celebrations.