Getty Images; Alyssa Powell/BIYou know that shaky, nauseated feeling you get when you've had too much coffee? That's how Starbucks itself is feeling these days. At peak hours, its ubiquitous cafés are overcrowded and slow. Garbled names written in Sharpie have been replaced by computer-printed stickers for online-ordering overachievers, who are allowed to jump the line.
Starbucks Just Reinvented The Way It Runs Its Cafés
arogers@businessinsider.com (Adam Rogers), Business Insider
Wed, 07/31/2024 - 2:27am
Topics: images alyssa powell/biyou sharpie employees dutch bros april july american european-style cds the siren craft system frozen strawberry açaí lemonade refresher michelle eisen refreshers boeing google wells fargo siren call system adam rogers starbucks america siren craft siren craft system .siren craft siren craft eisen business insider cafés drinks cold order coffee baristas company place productivity line longer people orders pretty espresso long barista efficiency build app dashboard problem operations asked direction play harder customers tells customer world feeling frappuccino approach hot fact managers factory union office peak assembly
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