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Bookmark or Share- Customer Service - Xfinity Community ForumI don't know if this is a really poor customer retention tactic or a "we can't afford to hire call center technicians, so we leaned heavily on a resource that is ill-equipped to replace call center techs or even help our customers". Either way, the logic isn't there.
- ANSWERED: How to Troubleshoot Your Xfinity Internet and WiFi ...If you’re using your own modem, verify it’s compatible with Xfinity Internet service. If it’s not, consider upgrading to an Xfinity Gateway. Xfinity customers who rely on non-verbal communication can access dedicated customer support services through our ASL Support Center. Troubleshoot using the Xfinity app
- Customer Service - Xfinity Community ForumYou may use our Xfinity Assistant here to chat with a live agent 24/7. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Please let me know if this helps!
- ANSWERED: How to make a payment to your Comcast account. | Xfinity ...Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Additional Resources
- HOW TO SPEAK TO A HUMAN ON THE PHONE | Xfinity Community Forum3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...
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