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Bookmark or Share- How can I exchange my items for a different color or size?How can I exchange my items for a different color or size? Need a different size or color? Contact Customer Care and we will place your new order and ship it to you via FREE Standard Delivery (U.S. only).
- What is your Return Policy? - Victoria's SecretWhat is your Return Policy? ANY items(s) purchased that you don't love may be exchanged or returned, including Sale & Clearance merchandise and items received as gifts.
- MORE CONTACT OPTIONS - Victoria's SecretMORE CONTACT OPTIONS. VICTORIA'S SECRET / PINK CREDIT CARD: For all inquiries related to the Victoria's Secret or PINK Credit Card, including bill payment, payment authorizations, application status, and any other related inquiries, please call Credit Card Services at 1-844-271-2596 (Victoria's Secret Mastercard) or 1-800-695-9478 (Victoria's Secret Credit Card) between 8a - 9p Eastern, Mon-Sat.
- Online Purchase Return Options - Victoria's SecretOnline purchases can be returned by mail or in a Victoria's Secret store (U.S. only). Choose your purchase type below for more information regarding our Return Guidelines & Instructions based on your return method: Return my Online Purchase in a U.S. Store; Return my Online Purchase by Mail; Outside of the U.S. - Return my Online Purchase by Mail
- Help topics - Victoria's SecretPossible Delivery Delays. Thank you for your patience as carriers work through high volume due to holiday shopping.
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