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Bookmark or Share- Utilities Consumer Advocate: UCA HomeDiscover resources and support for Alberta's utility consumers. Access tools, tips, and guidance to manage your utility bills and services effectively.
- Utilities Consumer Advocate: What We Do - Alberta.caWhether you have questions about utilities, need help understanding your bill, or find yourself in a dispute with your provider, remember: the UCA is here to help. Together, we're working to empower consumers and ensure fair, transparent utilities markets for Albertans.
- Utilities Consumer Advocate: Contact Us - Alberta.caIf you need assistance resolving an issue with your utility company or have questions about your electricity and natural gas choices, we can help: Phone: 310-4822 (In Alberta) Phone: 780-644-5130 (Outside Alberta) E-mail: UCAhelps@gov.ab.ca. Hours of operation: Monday-Friday 8:15am - 4:30pm.
- Utilities Consumer Advocate: Utilities Disconnection - Alberta.caIf you have an overdue balance on your utilities account (s) and received a Pending Disconnection Notice from your utility provider, you should immediately contact your provider. To prevent disconnection you can make a payment, request a payment arrangement or report any payments you have made.
- Utilities Consumer Advocate: DERS Electricity Rate RidersRider C. Designed to collect lost revenues from bad debt and late payment charges. Credit for residential consumers: $0.939/day. Updated Monthly. top. Electricity & Natural Gas. Water. Rates.
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