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Bookmark or Share- Fix payment issues on your account - Android - Google Play HelpMake sure your name, address, and payment information are up to date. If you are trying to pay by direct carrier billing (pay through your mobile service provider bill) If you're having trouble paying through direct carrier billing, try the following:
- About Gift cards & where to buy them - Google Play HelpGift cards, gift codes, promo codes A Google Play gift card is a prepaid card that can be redeemed to make purchases in the Play Store in the form of Google Play balance.
- How to add to & check your Google Play balanceAdd cash (top up) You can use cash to add to your Google Play balance at specific retailers where available. Check if this is available in your country. Add cash to your Play balance. Tip: The retailer may charge you additional fees for this transaction. Redeem Play Points. Learn more on how to redeem your Play Points for Play credits.
- Money in Google Pay & Google Pay balance (US only)Important: This article is specific to users who previously set up a Google Pay balance to make contactless, in-app, or online payments where Google Pay is accepted. At this time, it is not possible to set up a new Google Pay balance card.
- Review your order history - Google Play HelpAt the top right, tap your profile icon. Tap Payments & subscriptions Budget & history. Click here to view orders from play.google.com. Google Play digital content and Google Store hardware orders show together in the transactions list. Other Google payments and Google Pay transactions don't appear.
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