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- 2024 Benchmark Report: What’s Really Going On in Your Contact Center?To that end, Replicant’s AI-powered call assessment has aggregated 9,300+ real-world calls totaling some 46,000+ minutes of agent time across the three industries. The 2024 Contact Center Benchmark Report unveils trends across key metrics like call volumes, call durations, and request types among enterprise contact centers in consumer ...
- Replicant | Automate Your Contact CenterQA 100% of calls, gain actionable insights, and automate routine customer conversations seamlessly with Replicant—the all-in-one Conversational AI platform.
- Turn on the lights in your contact center - replicant.comAutomate your contact center with Replicant Integrations Explore our most common integrations
- Turn On the Lights in Your Contact Center: Introducing Conversation ...After automating over 500 million minutes of customer service calls for industry leaders like Doordash, ADP, and AAA, we’re excited to introduce Replicant Conversation Intelligence —a breakthrough solution that transforms every customer conversation into actionable insights.
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