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Bookmark or Share- A place to discuss Rackspace - Redditr/rackspace. (throwaway account for privacy) We have been a Rackspace customer for almost 10 years now, and it blows my mind how insanely bad the Rackspace support system has become. There was a time many years ago when we had a major DNS change for ~200 websites that I needed help with, and the Racker at the time stayed on the phone with me ...
- Rackspace: Ransomware incident : r/sysadmin - RedditRackspace was a far too heavy of a company even back then without agility. There is a reason why they lost out in competition for a ton of high end contracts that went to smaller operations. More importantly Rackspace wasn't full of H-1Bs, what they did was create call centers in Mexico and India while trying to grow some of the acquired office ...
- What's going on with Rackspace : r/rackspace - RedditRackspace is public now - so this is not just Apollo. And the changes we are seeing is in recent 1-2 years. The support is troublesome, but at least when you escalate or call, you do get help. I'm sure having on-shore is much better, but in the long run, problems get solved. What we are struggling with is more at management level - no ...
- Is MS Exchange or Rackspace down? : r/sysadmin - RedditRackspace Exchange was completely wide open to an unpatched, SYSTEM level RCE vulnerability for more than a month after it went public, which is obvious by the fact Microsoft simply didn't make security updates available. It would be surprising if it wasn't compromised.
- Is Rackspace a good place to work? : r/sysadmin - RedditSo I worked at rackspace from 2015-2019. What many have said is accurate. It WAS a good place to work, however, once they were bought by Apollo Global in 2016, it very quickly went downhill. Benefits/fringe benefits got worse/eliminated, they layed people off to replace them with overseas workers.
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