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Bookmark or Share- Troubleshooting AP Disconnect Issues - MistSteps to Troubleshoot: Check whether the MAC address of the AP is being learned on the switch port where the AP is connected. Check the power logs from the APs to see if PoE is being enabled on the switch port or if the switch is providing power to the AP.
- September 18th 2024 Updates - MistMist now provides an option to run a soft bounce port test on SSR ports. A bounce port test provisionally takes the port down and then brings it back up, causing a port state change within the device.
- Adding an EX Series Switch to the Juniper Mist CloudUsing the Mist AI App to Add a Cloud-Ready Switch to the Juniper Mist Cloud: Step-by-Step Procedure. Download and install the MistAI app to your phone. Unbox your switch, connect the management port to the internet, and power it on.
- Go - MistVisit the Mist Support page at support.mist.com to learn and experience Mist’s new age wireless. For any other questions, feel free to drop an email to support@mist.com.
- What is LED telling me? - MistWhat is LED telling me? The LED on the Mist AP can be very helpful if it ever has a problem connecting to the cloud. It will blink out error codes to explain exactly what the problem is. Below is a chart of these codes or you can have someone take a short video of the sequence and send that to Mist support.
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