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Bookmark or Share- Create a New Account - Kohl'sWelcome to the cs.kohls.com support site utils/create_account page.
- Tracking Your Order - Kohl'sHow to Check the Status of Orders on the Kohl's App. Ensure you are logged into your shopping profile on the Kohl’s app to view orders placed with your profile. Select “Order” in the menu in the upper-left corner. Select the order you want to track. The tracking number will be displayed.
- Returning a Kohls.com PurchaseItems purchased on Kohls.com can be returned at any Kohl’s store or by mail. Bring your item (s) and packing slip to the store. To print your packing slip, click here. Print your packing slip, click here. Place the item (s) carefully inside a box, along with the completed return form. Include tags for all items. Items should not be worn or used.
- Returns - Kohl'sBeauty Purchases (Including Sephora at Kohl's), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup. Sephora products that are marked as final sale cannot be returned. There is an exception to the 30 day policy during the Holiday season.
- Find Answers - Kohl'sAfter registration, you will be able to change your telephone number, billing address and email address. How do I report my card lost or stolen? To report your card lost or stolen, please contact Kohl's Customer Service Center at (855) 564-5748.
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