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Bookmark or Share- Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop ...Can't sign in to Microsoft 365 desktop applications. To provide temporary relief, these steps may help: Rebooting the device often helps to mitigate the issue. Run the commandlets below in user mode PowerShell to repair WAM. For more context see the article, Authentication fails in Microsoft 365 services.
- Enable or disable ActiveX settings in Office filesEnable ActiveX controls when the Message Bar appears. When you open a file that has ActiveX controls, the yellow Message Bar appears with a shield icon and the Enable Content button. If you know the controls are from a reliable source, use the following instructions: On the Message Bar, click Enable Content.
- Repair an Office application - Microsoft SupportRepair an Office application. If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer.
- Overview of diagnostic log files for Office - Microsoft SupportWhen a user runs an Office app, such as Word or Excel, diagnostic information is collected and saved to log files on the user’s device. These log files contain information about the processes and components running in the application, and can help detect, diagnose, and fix issues and help make improvements to Office.
- Unlicensed Product and activation errors in OfficeIf Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.
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