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- How do I set up and manage my alerts - Elsevier Support CenterSet up alerts to notify you of new volume issues of specific journals or book-series added on ScienceDirect, or new articles on ScienceDirect that match your search request.
- How can I return my product and get a replacement or refund?Please note: Elsevier does not cover the return if the reason is due to a change of mind. Buyer is required to pay for the return fee up front. Elsevier can provide a prepaid return label for US domestic and Canada orders OR will reimburse the return cost of international orders to the customer if the reason is listed below.
- What does the status of my submission mean in Editorial Manager?Editorial Manager displays status terms as described in the table below. Each indicates a particular phase of the review process that usually happens in a certain order, however an individual submission can skip a phase, or return back to an earlier phase, depending on Editor actions.
- What is Editorial Manager Co-Author verification? - Elsevier Support CenterSubmitting authors are asked to list all the Co-Authors of the submission. A Journal using Editorial Manager may request these Co-Authors to verify their status as contributors to the manuscript and confirm their agreement to publish the article.
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