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Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as: Answering questions and... More @Wikipedia
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- 11 Ways to Provide Excellent Customer Service - IndeedProviding excellent customer service can help you to excel in many jobs and careers, especially in sales, customer service, consulting, retail, food and beverage, advertising and marketing. Good customer service relies on building strong relationships with people.
- What Is Customer Service? The Ultimate Guide - HubSpot BlogWhat is customer service? Simply put, customer service is helping customers solve problems, teaching them how to use products, and answering questions. The definition is in the name of the concept — customer service is about serving the needs of customers.
- Good Customer Service: Definition, Examples, and TipsCustomer service refers to the support and assistance you offer to customers before and after they purchase your products and services. Customer service includes helping customers solve problems they encounter with a business's products or services.
- What Is Customer Service, and What Makes It Excellent? - InvestopediaCustomer service is the interaction between the buyer of a product and the company that sells it. Good customer service is critical to business success, ensuring brand...
- 21 Key Customer Service Skills (and How to Develop Them)Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
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