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Bookmark or Share- Office of the Citizenship and Immigration Services OmbudsmanThe Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) serves as a liaison between the public and U.S. Citizenship and Immigration Services (USCIS). On any given day, we: Help individuals and employers resolve issues they are having with USCIS. Hold engagements to hear from the public about their experiences with USCIS.
- Contact the CIS Ombudsman - Homeland SecurityContact the CIS Ombudsman Before you consider contacting the Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman), read our Case Assistance Alerts and Frequently Asked Questions page to see if we have addressed your issue and if your issue is a type of case we can help with .
- Check for New Fees and Form Editions Before You FileThe Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman)—which is not part of USCIS—is sending this reminder to use the correct form edition and pay the correct fee amounts to avoid USCIS rejecting your form. If you file your form online (if available), you could save up to $50 in filing fees. What to Check For
- DHS Form 7001, Request for Case Assistance | Homeland SecurityThe Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). You can submit DHS Form 7001 online below to request our help.
- Citizenship and Immigration Services | Homeland SecurityCIS Ombudsman Issues Formal Recommendation to USCIS on Improving Family-Based Petition Routing Procedures and Preventing Delays Post-Approval November 15, 2024 | Press Releases DHS to Supplement H-2B Cap with Nearly 65,000 Additional Visas for Fiscal Year 2025
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