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Bookmark or Share- What is Confirmation Bias? | IxDF - The Interaction Design FoundationLike other types of biases—such as anchoring bias and the framing effect, as well as social desirability bias—confirmation bias comes from several psychological factors. These include human reliance on heuristics.
- Customer Journey Map: Definition & Process | IxDFAnchoring Bias: Relying on the first information encountered (anchor) when making decisions. Overconfidence Bias: Placing too much trust in the accuracy of the journey map. You may overlook its potential flaws. These biases may misguide the team, and design decisions based on these maps might not be effective.
- What is Bias in Design? | IxDFAnchoring: When you frame your questions in a certain way, you can influence the responses: e.g., asking users “Using 1–5 stars, how would you rate this design?” versus “How flawed would you say the design is: 70%? 30%?”.
- What is Visual Hierarchy? | IxDF - The Interaction Design FoundationVisual hierarchy is the principle of arranging elements to show their order of importance. Designers structure visual characteristics—e.g., menu icons—so users can understand information easily.
- What is Anchoring? | IxDF - The Interaction Design FoundationAnchoring Shoves Minds inside a Box The danger of anchoring is it leads to fixation and people being trapped in a set way of seeing an issue. What makes anchoring so challenging is that, as a bias, it can be extremely hard to notice. One wrong word when describing (e.g.) users’ needs can push people onto the wrong train of thought.
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