Source: Intuit Accountants Survey, August 2021 (n=786) does this by creating unpredictable time demands and bottlenecks in the process that lead to staff overload, dissatisfaction, and poor work-life balance. Working remotely from home or any location was already a part of life for many tax professionals. More @Wikipedia
Hover over any link to get a description of the article. Please note that search keywords are sometimes hidden within the full article and don't appear in the description or title.