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Bookmark or Share- Why am I getting the message "Contacting the server for information ...When working within Microsoft 365, messages such as Contacting the server for information or Getting your new Office ready for you may appear for long periods of time. This occurs when Microsoft 365 is contacting a remote location, such as a file repository, an email server, a printer, or an Internet location.
- Fixes or workarounds for recent Office issues - Microsoft SupportIf you are recently running into installation, activation, or updating issues, please refer to our Fixes or workarounds for recent Office installation or activation issues article. For Office apps specific issues, please click on the links below to find workarounds or fixes.
- Troubleshoot common coauthoring errors - Microsoft SupportUpload Pending. Experience: A progress bar appears on the screen. You may also see an error dialog. Both can be dismissed. Why this error happened: Your document is unable to be saved to the server. This is most commonly caused by network connectivity issues.
- A subscription notice appears when I open a Microsoft 365 applicationYou might see a yellow warning bar across the top of the application with the following message: "ACCOUNT NOTICE. We've run into a problem with your Microsoft 365 subscription and need your help to fix it.”. This message is often triggered by a problem with your Microsoft 365 subscription payment.
- Manage your Microsoft 365 subscription or Office productManage your Microsoft 365 subscription or Office product. You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
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