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Philippines Overtakes India as Hub of Call Centers

Philippines Overtakes India as Hub of Call Centers

Many companies have moved their customer service lines to Manila to take advantage of workers who speak lightly accented English and are familiar with American culture.

 

34 hospitalized after co-worker sprays perfume

At first, fire officials suspected that carbon monoxide or some other toxic fumes had sickened almost 150 people at a Texas bank call center.

 

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