It was a surprise in the early 1990s when Toyota's upstart luxury brand, Lexus, began topping the annual J.D. Power and Associates Customer Satisfaction surveys. Analysts fell off their chairs when GM's young Saturn division began doing the same.

Topics:  toyota   lexus   j.d power   associates customer satisfaction   gm   saturn   began   
BING NEWS:
  • J.D. Power Report: Business Customer Satisfaction with Electric Utilities Increases
    Price satisfaction increased by 47 points year over year, driven by utilities stabilizing rates and working directly with business customers to lower costs.
    11/14/2024 - 1:53 pm | View Link
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