Generative AI giant OpenAI may have millions of customers worldwide, but researchers suggest some of the answers from its ChatGPT Search product feature content that is “confidently wrong.” A new study has been published by Columbia’s Tow Center for Digital Journalism, titled ‘How ChatGPT Search (Mis)represents Publisher Content’. Their research involved randomly selecting twenty publishers, representing a mix of those who have deals with OpenAI, those who are unaffiliated, and those involved in lawsuits against the company. OpenAI’s chatbot tool was then tasked with identifying the source of block quotes from 10 different articles from each publication.

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  • ChatGPT’s search results for news are ‘unpredictable’ and frequently inaccurate
    Researchers say that despite a confident tone, OpenAI’s chatbot search gave ‘partially or entirely incorrect responses’ to most of their requests.
    12/3/2024 - 12:06 pm | View Link
  • Researchers call ChatGPT Search answers ‘confidently wrong’
    ChatGPT was already a threat to Google Search, but ChatGPT Search was supposed to clench its victory, along with being an answer to Perplexity AI. But according to a newly released study by Columbia’s ...
    12/3/2024 - 10:52 am | View Link
  • How ChatGPT Search (Mis)represents Publisher Content
    ChatGPT search—which is positioned as a competitor to search engines like Google and Bing—launched with a press release from OpenAI touting claims that the company had “collaborated extensively with ...
    11/27/2024 - 4:21 pm | View Link
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