A woman in a cowboy hat and an athletic, white dog zigzag through the aisles of Home Depot, practicing training techniques.
But the dog, which spent a year confined to a shelter, and the woman, a U.S. Navy veteran diagnosed with post-traumatic stress disorder, both step cautiously. Together, they must navigate what is, for them, an overstimulating environment.
“Did you hear something? What did you hear? Come on, you’re OK,” Jeannie Smith, the handler, coos to her service dog, Zoe.