Comment on “Nightmare” Zipcar outage is a warning against complete app dependency

“Nightmare” Zipcar outage is a warning against complete app dependency

An app outage that locked numerous rental car customers out of their vehicles is a reminder of the perils of completely relying on apps for basic functionality—especially when those apps have seemingly limited support resources. Zipcar is a car-sharing service that lets customers pay a membership fee to rent vehicles. Users use the Zipcar app to locate cars, unlock and lock them, share images of the vehicle (for proof that you didn't damage it), and report concerns.

 

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