Comment on Why ‘customer obsession’ is the new customer service

Why ‘customer obsession’ is the new customer service

It’s time to expand ‘customer service’ beyond the call center. Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company.

 

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