Comment on McDonald’s Ends Its Test Run of AI Drive-Throughs With IBM

McDonald’s Ends Its Test Run of AI Drive-Throughs With IBM

New York — Ever get your McDonald’s order mixed up at an AI-powered drive-through? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close. McDonald’s confirmed Monday that it decided to end a global partnership with IBM, which has been testing this artificial intelligence technology at select McDonald’s drive-throughs since 2021. [time-brightcove not-tgx=”true”] That doesn’t mean you’ll never encounter some sort of chatbot while picking up fries on your car ride home again.

 

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