The Tesla Model X.Tesla Some Tesla and and Starlink customers have said that service at Elon Musk's companies needs to be improved. Despite Tesla's success, customers' complaints could tarnish the reputation of the business. Here's a look at how to contact a human at Tesla customer support. As the carmaker ferociously grew sales, its footprint of Tesla service centers hasn't kept pace, resulting in long wait times and other customer service issues for some Tesla owners.It's often difficult to reach an actual person when contacting the customer support services at big companies.