Comment on Iowa Utilities Board investigating issues with 211, phone line used for finding COVID-19 vaccine

Iowa Utilities Board investigating issues with 211, phone line used for finding COVID-19 vaccine

State officials are looking into issues Iowans with 319 area codes are having connecting with 211 Iowa, the service line offering vaccine navigator services to help older Iowans find a COVID-19 vaccine appointment. Some residents in Marion County with the 319 area code have reported difficulty dialing 211 from their landline phone, and the Iowa Utilities Board announced it is investigating the issue.

 

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