Comment on VR goggles, AI wizardry dazzle stores struggling with Retail 101

VR goggles, AI wizardry dazzle stores struggling with Retail 101

Across three floors of Manhattan’s Javits convention center, about 37,000 retail-industry professionals came together over the weekend to “revolutionize” the shopping experience with virtual reality, artificial intelligence and facial recognition. But after last week’s series of lackluster holiday sales reports, retailers might want to ditch the VR goggles and focus instead on the stark reality that many aren’t even getting the basics right.

 

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