Comment on Whatever business you think you’re in, your employees should be oriented on your customers

Whatever business you think you’re in, your employees should be oriented on your customers

We recently had the pleasure of spending the day with 65 MBA students from Nanyang University in Singapore. Twenty-five percent of the class were part-time students who were already running their own businesses. They asked most of the questions because they obviously had the most immediate concerns. One question that was particularly telling was, “How do you to get the most out of your employees?” We’ve given many talks and worked with many companies on this issue, plus we have our own…

 

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