Comment on Uber ditches SMS in favor of its own in-app messaging service

Uber ditches SMS in favor of its own in-app messaging service

Getting picked up by your Uber driver is about to get a lot easier. The ridesharing company is rolling out a new in-app messaging feature that lets you communicate directly with your driver. When a passenger messages a driver, they’ll see their license plate number, car model, and name. It also has read receipts, allowing you to see if your driver got the message, and if you need to send a follow-up.

 

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