Comment on Facebook expands messaging app to let users talk to business ‘chatbots’

Facebook expands messaging app to let users talk to business ‘chatbots’

Facebook Inc said on Tuesday it has opened up its Messenger app to developers to create chatbots, hoping that by simulating one-on-one conversations between users and companies it will expand its reach in customer service and enterprise transactions. Chatbots, which are automated programs that help ...

 

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