Comment on Why Customer Service Reps Might Deliberately Make Experiences Worse

America's 1% club is getting more exclusive. The numbers for California are especially dramatic.

Sheri Scott, founder of Springhouse Architects, is embarking on her first solo development project with the adaptive reuse of a historic, vacant church building in downtown's Ninth Street Historic District.

For 20 years, Exposed Brick Theatre has been dedicated to uplifting underrepresented voices, telling stories that rarely make it to the stage and challenging the norms of Western theater. As one of the Saint Paul & Minnesota Foundation’s grantees, Exposed Brick is a prime example of the kind of work the Foundation is committed to supporting: work that is led by and for the community. In this interview, the Foundation sat down with Exposed Brick’s co-artistic directors Aamera Siddiqui and Suzy…

North Carolina Gov. Roy Cooper oversaw a booming state economy in his eight years in office, but some of the biggest jobs projects have yet to materialize.

Target Corp. (NYSE: TGT) is cutting prices again and boosting promotions as it tries to squeeze every last available dollar out of a crucial holiday shopping season. The Minneapolis-based retailer — which has dozens of locations throughout Greater Houston as well as a new sortation center — on Thursday announced its annual clearance sale, cutting prices on clothing, shoes, beauty, toys, holiday decor and other products in stores and online. Target and other retailers typically offer post-Christmas…

Reporting on the expansion of a national fast-food chain to Tampa captivated readers. It was among the major business moves that shaped the area's landscape this year.