Comment on Top Financial Service CEOs Share Best Practices in Customer Experience ... including creating customer advisory councils

New York’s Fashion Workers Act would create basic labor protections for models—including around digital replicas and AI-generated content. If you follow fashion, you’re undoubtedly familiar with New York Fashion Week. It’s more than a series of runway shows; it’s a cornerstone of the global fashion industry—a vibrant celebration of creativity that brings together the most talented designers and artists in the world.

Grok-2 has now made fun of Elon Musk, found an enemy in Mark Cuban, and sparked alt-right backlash. Late Friday night, Elon Musk’s xAI opened up Grok-2 access to the masses. The model isn’t all that different from the original Grok, though the company claims it runs faster and has improved accuracy.

Nearly a third of young people now use ChatGPT to complete tasks at work. “Me and ChatGPT,” reads one TikTok post with 13.4 million views. The video shows a girl joyfully running through a field, handing flowers to a blurred-out partner. Set to Arctic Monkeys’s “No. 1 Party Anthem,” it seems to be a modern-day love story.

People picketing outside a Starbucks store in New York's East Village in 2023 during the last Starbucks Workers United strike. Spencer Platt/Getty ImagesStarbucks' biggest workers union on Tuesday went forward to authorize a nationwide strike. It said that the coffee chain had not settled hundreds of unfair labor practice cases.

Databricks' valuation jumped 44% from 2023. Smith Collection/Gado/Getty ImagesDatabricks is raising $10 billion, boosting its valuation to $62 billion. The funding round is led by Thrive Capital and includes major investors like Andreessen Horowitz. Databricks plans to invest in AI products, acquisitions, and international expansion. Databricks is raising $10 billion in its latest funding round, bringing its valuation to $62 billion, the AI startup said on Tuesday.

Travis Kalanick's food empire has a new head for its restaurant tech business. Theo Wargo/WireImageGuido Gabrielli is leaving restaurant tech company Otter after five years, per a company email viewed by BI. Otter's new head is Ashvin Kumar, who most recently worked at fintech Affirm. Otter is a nearly $70 million a year business, Travis Kalanick wrote in an email to staff.