The use of instant message, typically referred to as IM, can save a lot of time at work. Instead of walking over to someone's desk, you can send them an online chat to get a quick response. Despite its ease and quickness, professionals should still be mindful of basic etiquette rules when using IM in the office.
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Vivian Giang, Business Insider
Fri, 11/15/2013 - 8:59am
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