I’ve long been critical of how hotel rooms are found and booked online. It’s impossible to tell quality and cleanliness from a standard write up, photos and a star rating, let alone have any idea of the quality of things like the restaurant on site, the friendliness of the staff or the millions of other little things that can make a hotel stay a pleasure or a nightmare. And no, consumer reviews don’t solve it.

Topics:  trip advisor   i ve   that s   i   stand   hotel   year   

 

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