LIMA — Every year, MetoKote analyzes the quality of customer service it offers and works to improve it. “Quality service and customer service is part of our culture,” said Jeffrey Oravitz, president and CEO of MetoKote. That customer service sets them apart from their many competitors in the metal coating business, in that they turn work around very quickly, Oravitz said. MetoKote is a global company headquartered in Lima at 1340 Neubrecht Road.