An 'undercover Boss' Learns Some Humbling Lessons

7-Eleven CEO Joe DePinto spent seven days in franchisees' and employees' shoes for the CBS show 'Undercover Boss.' Running himself ragged underscored for him that the way to lead is to support the troops. When Joe DePinto finds his early-morning inbox packed with foreign emails, the chief executive of 7-Eleven Inc.

 

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