Travel Troubleshooter: Ita Airways Lost My Luggage. Why Won’t It Cover My Expenses?

DEAR TRAVEL TROUBLESHOOTER: I recently flew from Rome to Palermo, Italy, on ITA Airways. Unfortunately, my luggage did not. I filed a claim immediately at Palermo Airport. I didn’t receive my luggage until the end of my trip a week later. Christopher Elliott, the Travel Troubleshooter Since my luggage was missing the entire trip, I had to make purchases, including luggage.

 

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