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Verizon ditches $2 fee after customer uproar

Verizon Wireless has reversed its decision to charge a $2 fee for telephone and online bill payments, bowing to a storm of criticism from consumers and the U.S. communications regulator.

Senh: Now that Verizon has reversed their decision, I guess this is a moot point.

Video: New Verizon Wireless charge sparks outrage

Verizon Wireless, the nation’s largest wireless phone and Internet provider, will begin charging millions of customers a $2 fee to pay their bills online. The fee, which will take effect on January 15, was greeted by a wave of customer outrage.

Senh: Geez, Verizon Wireless is trying to squeeze in whatever charges they can and hope customers won't notice. Paying bills online helps them save money on paper, and now they want to charge for it? Not a good move, especially after the three service outages they had recently.

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