Southwest Airlines, Airline Mishaps | featured news

Southwest Airlines said Sunday it has begun filing refunds to customers who were accidentally billed multiple times for a single flight, after a half-price online ticket promotion backfired.

Southwest Airlines' attempt to thank its Facebook friends with a half-price ticket sale backfired when customers were inadvertently billed multiple times for a single flight , they're not feeling the "luv."

A man was arrested Tuesday after his unruly behavior aboard a Southwest Airlines flight from Los Angeles to Kansas City compelled the flight crew to make an emergency landing in Texas. Ali Reza Shahsavari, 29, of Indialantic, Fla., has been charged with interfering with a flight crew, said Patrick Rhodes, Amarillo's aviation director. He was booked into the Randall County Jail in Canyon, where he awaited an appearance before a magistrate.