Bank Fees, Billion | featured news

Bank customers may complain about hefty overdraft fees, but they’re using the service more and paying the price. A new report from Moebs Services, a respected economic research firm, shows overdraft revenue at banks, credit unions and thrift institutions totaled $32 billion last year. That’s an increase of $400 million or 1.3 percent from 2011.

A potent mix of dense disclosures, clever accounting and naive customers made for a big bank payday, despite pushes for reform.