An ugly moment in the company's history gives it the chance to reinforce a core mission -- but also carries brand risks

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BING NEWS:
  • Starbucks to shut over 8,000 US cafes for race training
    Coffee chain Starbucks is to close more than 8,000 company-owned branches in the US for an afternoon next month to carry out "racial bias" training. The aim is to prevent discrimination in ...
    12/21/2023 - 7:47 am | View Link
  • Starbucks ordered to pay $25m to ex-employee in racial discrimination case
    Starbucks has been ordered to pay a white ex-employee $25.6m (£20.2m) in a racial discrimination case ... in the US for a day to hold anti-bias training for workers. Regional manager Ms Phillips ...
    06/13/2023 - 1:00 pm | View Link
  • The Dark Side of the Starbucks Stand-Down
    It’s ordering a national stand-down at more than 8,000 company-owned stores and forcing more than 175,000 employees to undergo “racial bias” training, including training in so-called ...
    04/18/2018 - 3:24 am | View Link
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